ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?

SDS

Can anyone there get me a response?!?!

Emailed in March and they said they are looking into it.....
here we are end of April and they keep increasing points for March to October and im still waiting on my points from doing March to October for the last 4 weeks

SDS

Same issue man, i've sent a bug report twice. I received 1 response a few days ago that she would forward my issue to be looked into. No reply. I don't quite understand it.

SDS

First report sent in on March 29th, responded on March 30th...... April 2nd they responded that they are still looking into it........ several more attempts to contact them, and here we are 4 weeks without an update or response??!?!?!?!?!

SDS

Bump to Fix?

SDS

I submitted same report this morning (under Account Issue) with screenshots, completed ALCS with Angels and got the "Could not authenticate console" message. I also see that same message now if I try to start a new MTO. Let's keep this thread updated with any developments good or bad.

SDS

@bimblekay said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

I submitted same report this morning (under Account Issue) with screenshots, completed ALCS with Angels and got the "Could not authenticate console" message. I also see that same message now if I try to start a new MTO. Let's keep this thread updated with any developments good or bad.

They are probably just going to respond with a "sorry" "just do it again,"

SDS

I'm not restaring the rays MTO from scratch. I lost points completing the series before the world series which wouldv'e gotten me to 70. If MTO wasn't such a long mode to complete I would restart it. However i assume the game doesn't like when you don't finish it in one sitting? I can't play for 5-6 hours straight so I hope SDS fixes this issue.

SDS

@Collin_SDS could you possibly help, either getting this resolved or putting this in the hands of those who can?

SDS

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

SDS

@Victor_SDS said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

Thanks

SDS

Thank you been trying to figure out why my MTO points aren’t going to mine TA. Too much time to start over!!

SDS

I got a response, it said they can't do anything about it.

"Thanks for the message. I'm afraid we are unable to alter flags in MTO files. I'm sorry for the inconvenience."

Lost ability to get rewards for four different seasons, all in the playoffs, because of a power outage while I had the game open in another mode.

SDS

@Victor_SDS said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

Hello there, is this error fixed yet? I did nt have any power outage and put a ton of time into MTO for the Rays and started getting this error after the first playoff series.

SDS

@Momoface34 said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

@Victor_SDS said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

Hello there, is this error fixed yet? I did nt have any power outage and put a ton of time into MTO for the Rays and started getting this error after the first playoff series.

its been over 5 weeks for me so i doubt it

SDS

@davisonkj17 said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

@Momoface34 said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

@Victor_SDS said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

Hello there, is this error fixed yet? I did nt have any power outage and put a ton of time into MTO for the Rays and started getting this error after the first playoff series.

its been over 5 weeks for me so i doubt it

Try to be positive. I am, whatever that is worth. I'm ticked off that there is a game mode that helps with affinity points but if you don't finish it all in one sitting you may not get the points or this error. This is unacceptable bro. So I hope SDS gets on this because i'd be playing this mode as much as possible.

SDS

@Victor_SDS said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

Don't worry SDS we all know how difficult it is when we are in a situation like this!

SDS

6+ Weeks

SDS

@Victor_SDS said in ANOTHER AUTHENTICATION ERROR, 4 WEEKS NO RESPONSE?!?:

We're finalizing a fix for this bug. Not quite ready for the next update, but we are working to get it resolved.

We understand the frustration with it. Thanks for your patience.

Can we still get rewarded with the points if we finished and won the World Series?

SDS

PSA: If your run already received the authentication error before this patch, you will not get any points for it. Tested it out by finishing a WS round, 0 TA points awarded due to authentication error.

SDS

Still not working @Victor_SDS

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