EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!

SDS

Hey everyone I placed an order for 99 Chipper Jones on 10/13 (the day he came out) and I was like 300-350 in line. After waiting 21 days I emailed The Show support to see what was going on and how many Chippers have sold. This is me coping and pasting their reply. I have not changed one thing in this email I am about to show you.

Hello,

Thank you for the email. We have passed this along to the team and they are currently investigating. They did recommend you cancel your order and place a new one. Users have expressed concerns about their place in line when doing this but the majority have found their orders completed moderately quickly after placing the new order. We regret any inconvenience and appreciate your patience as we look into this further.

THEY SKIPPED ME. I got skipped in line. Are you kidding me!? They just admitted to skipping me! Then when I email them about it after I got this email they have been ignoring me and dont seem to want to do ANYTHING about it. I was dumb enough to cancel my order and place a new one bc they recommended it. Well its been 10 days and I have not received him "MODERATELY QUICKLY". I have bought The Show for 5 years now and if I dont get Chipper soon, mark my words, I will not be buying Show 21. I wont. I cant believe they completely dont care about us (the community). This is the only card I have wanted all year long, so yeah Im really upset. Rockstar would take care of this situation like it was nothing. They have amazing customer support. I am going to get in touch with Sony's staff program manager and try to get this issue resolved b/c SDS doesnt seem to care. I am trying to pass this along so everyone knows how bad SDS's customer care team is. They dont care about you. DO YOU THINK THIS WOULD BE DIFFERENT IF I HAD SPENT MONEY TO BUY STUBS AND THEN PLACED MY ORDER? Just curious to know what you guys think. Sorry for the rant but I felt like this needs to be shared b/c they need to take responsibility for their actions. Anyone else have problems with SDS's support? Please share your story!

SDS- If you have read this, please show you care about the community as I have spent over 300 dollars on 5 different show games in the past 5 years and resolve my issue.

SDS

that sucks... Machado better tho

SDS

Did you ask to speak to their manager?

SDS

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Did you ask to speak to their manager?

I have asked for them to forward my email to their manager, yes. They havent replied. I even sent a second email to the same person who sent that original email to me and havent heard back. Then I sent another email hoping someone new will read it and havent gotten a reply.

SDS

I’d say hang in there, I was 61st and got mine 21 days after he came out

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Did you ask to speak to their manager?

I have asked for them to forward my email to their manager, yes. They havent replied. I even sent a second email to the same person who sent that original email to me and havent heard back. Then I sent another email hoping someone new will read it and havent gotten a reply.

Oh no, I was just making a Karen joke. I don’t actually care. My bad.

SDS

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Did you ask to speak to their manager?

I have asked for them to forward my email to their manager, yes. They havent replied. I even sent a second email to the same person who sent that original email to me and havent heard back. Then I sent another email hoping someone new will read it and havent gotten a reply.

Oh no, I was just making a Karen joke. I don’t actually care...

Then why did you reply? Do you work for SDS? Sounds like you could with that attitude.

SDS

First of all, I was one that was skipped. I got mine much later than I should have. That said, he’s on my bench now and on the verge of being resold

Second of all, they admitted people got skipped and that is actually true. But I highly doubt 300 have sold yet. I think they’re just not up yo you yet

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Hey everyone I placed an order for 99 Chipper Jones on 10/13 (the day he came out) and I was like 300-350 in line. After waiting 21 days I emailed The Show support to see what was going on and how many Chippers have sold. This is me coping and pasting their reply. I have not changed one thing in this email I am about to show you.

Hello,

Thank you for the email. We have passed this along to the team and they are currently investigating. They did recommend you cancel your order and place a new one. Users have expressed concerns about their place in line when doing this but the majority have found their orders completed moderately quickly after placing the new order. We regret any inconvenience and appreciate your patience as we look into this further.

THEY SKIPPED ME. I got skipped in line. Are you kidding me!? They just admitted to skipping me! Then when I email them about it after I got this email they have been ignoring me and dont seem to want to do ANYTHING about it. I was dumb enough to cancel my order and place a new one bc they recommended it. Well its been 10 days and I have not received him "MODERATELY QUICKLY". I have bought The Show for 5 years now and if I dont get Chipper soon, mark my words, I will not be buying Show 21. I wont. I cant believe they completely dont care about us (the community). This is the only card I have wanted all year long, so yeah Im really upset. Rockstar would take care of this situation like it was nothing. They have amazing customer support. I am going to get in touch with Sony's staff program manager and try to get this issue resolved b/c SDS doesnt seem to care. I am trying to pass this along so everyone knows how bad SDS's customer care team is. They dont care about you. DO YOU THINK THIS WOULD BE DIFFERENT IF I HAD SPENT MONEY TO BUY STUBS AND THEN PLACED MY ORDER? Just curious to know what you guys think. Sorry for the rant but I felt like this needs to be shared b/c they need to take responsibility for their actions. Anyone else have problems with SDS's support? Please share your story!

SDS- If you have read this, please show you care about the community as I have spent over 300 dollars on 5 different show games in the past 5 years and resolve my issue.

@Victor_SDS

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Hey everyone I placed an order for 99 Chipper Jones on 10/13 (the day he came out) and I was like 300-350 in line. After waiting 21 days I emailed The Show support to see what was going on and how many Chippers have sold. This is me coping and pasting their reply. I have not changed one thing in this email I am about to show you.

Hello,

Thank you for the email. We have passed this along to the team and they are currently investigating. They did recommend you cancel your order and place a new one. Users have expressed concerns about their place in line when doing this but the majority have found their orders completed moderately quickly after placing the new order. We regret any inconvenience and appreciate your patience as we look into this further.

THEY SKIPPED ME. I got skipped in line. Are you kidding me!? They just admitted to skipping me! Then when I email them about it after I got this email they have been ignoring me and dont seem to want to do ANYTHING about it. I was dumb enough to cancel my order and place a new one bc they recommended it. Well its been 10 days and I have not received him "MODERATELY QUICKLY". I have bought The Show for 5 years now and if I dont get Chipper soon, mark my words, I will not be buying Show 21. I wont. I cant believe they completely dont care about us (the community). This is the only card I have wanted all year long, so yeah Im really upset. Rockstar would take care of this situation like it was nothing. They have amazing customer support. I am going to get in touch with Sony's staff program manager and try to get this issue resolved b/c SDS doesnt seem to care. I am trying to pass this along so everyone knows how bad SDS's customer care team is. They dont care about you. DO YOU THINK THIS WOULD BE DIFFERENT IF I HAD SPENT MONEY TO BUY STUBS AND THEN PLACED MY ORDER? Just curious to know what you guys think. Sorry for the rant but I felt like this needs to be shared b/c they need to take responsibility for their actions. Anyone else have problems with SDS's support? Please share your story!

SDS- If you have read this, please show you care about the community as I have spent over 300 dollars on 5 different show games in the past 5 years and resolve my issue.

@Collin_SDS

SDS

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Did you ask to speak to their manager?

I have asked for them to forward my email to their manager, yes. They havent replied. I even sent a second email to the same person who sent that original email to me and havent heard back. Then I sent another email hoping someone new will read it and havent gotten a reply.

Oh no, I was just making a Karen joke. I don’t actually care. My bad.

Dude is so pissed off the joke completely went over his head. Imagine being this angry for not getting a video game card.

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Hey everyone I placed an order for 99 Chipper Jones on 10/13 (the day he came out) and I was like 300-350 in line. After waiting 21 days I emailed The Show support to see what was going on and how many Chippers have sold. This is me coping and pasting their reply. I have not changed one thing in this email I am about to show you.

Hello,

Thank you for the email. We have passed this along to the team and they are currently investigating. They did recommend you cancel your order and place a new one. Users have expressed concerns about their place in line when doing this but the majority have found their orders completed moderately quickly after placing the new order. We regret any inconvenience and appreciate your patience as we look into this further.

THEY SKIPPED ME. I got skipped in line. Are you kidding me!? They just admitted to skipping me! Then when I email them about it after I got this email they have been ignoring me and dont seem to want to do ANYTHING about it. I was dumb enough to cancel my order and place a new one bc they recommended it. Well its been 10 days and I have not received him "MODERATELY QUICKLY". I have bought The Show for 5 years now and if I dont get Chipper soon, mark my words, I will not be buying Show 21. I wont. I cant believe they completely dont care about us (the community). This is the only card I have wanted all year long, so yeah Im really upset. Rockstar would take care of this situation like it was nothing. They have amazing customer support. I am going to get in touch with Sony's staff program manager and try to get this issue resolved b/c SDS doesnt seem to care. I am trying to pass this along so everyone knows how bad SDS's customer care team is. They dont care about you. DO YOU THINK THIS WOULD BE DIFFERENT IF I HAD SPENT MONEY TO BUY STUBS AND THEN PLACED MY ORDER? Just curious to know what you guys think. Sorry for the rant but I felt like this needs to be shared b/c they need to take responsibility for their actions. Anyone else have problems with SDS's support? Please share your story!

SDS- If you have read this, please show you care about the community as I have spent over 300 dollars on 5 different show games in the past 5 years and resolve my issue.

@Pat_SDS

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Hey everyone I placed an order for 99 Chipper Jones on 10/13 (the day he came out) and I was like 300-350 in line. After waiting 21 days I emailed The Show support to see what was going on and how many Chippers have sold. This is me coping and pasting their reply. I have not changed one thing in this email I am about to show you.

Hello,

Thank you for the email. We have passed this along to the team and they are currently investigating. They did recommend you cancel your order and place a new one. Users have expressed concerns about their place in line when doing this but the majority have found their orders completed moderately quickly after placing the new order. We regret any inconvenience and appreciate your patience as we look into this further.

THEY SKIPPED ME. I got skipped in line. Are you kidding me!? They just admitted to skipping me! Then when I email them about it after I got this email they have been ignoring me and dont seem to want to do ANYTHING about it. I was dumb enough to cancel my order and place a new one bc they recommended it. Well its been 10 days and I have not received him "MODERATELY QUICKLY". I have bought The Show for 5 years now and if I dont get Chipper soon, mark my words, I will not be buying Show 21. I wont. I cant believe they completely dont care about us (the community). This is the only card I have wanted all year long, so yeah Im really upset. Rockstar would take care of this situation like it was nothing. They have amazing customer support. I am going to get in touch with Sony's staff program manager and try to get this issue resolved b/c SDS doesnt seem to care. I am trying to pass this along so everyone knows how bad SDS's customer care team is. They dont care about you. DO YOU THINK THIS WOULD BE DIFFERENT IF I HAD SPENT MONEY TO BUY STUBS AND THEN PLACED MY ORDER? Just curious to know what you guys think. Sorry for the rant but I felt like this needs to be shared b/c they need to take responsibility for their actions. Anyone else have problems with SDS's support? Please share your story!

SDS- If you have read this, please show you care about the community as I have spent over 300 dollars on 5 different show games in the past 5 years and resolve my issue.

@SDS_Jax

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

u could with that attitude.

I mean, it sounds like you have a worse attitude right now...

SDS

@COOP_STOMP416 Why did you not tag all of them in one post?

SDS

Everyone carries on about getting Chipper and Mays, and where they are in line. I have every card in the game except Gehrig, and 90 overall Mark Reynolds and 98 Jim Edmonds are my best hitters. Mike Piazza is my favorite player in the game and I am hitting .077 with him. I hit better with 94 overall Jackie then 99 Jackie. Who cares about 1 card.

SDS

@jz2016cubs said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

u could with that attitude.

I mean, it sounds like you have a worse attitude right now...

Have you ever been frustrated at a company when you bought something and then you noticed they did something wrong with your order/item you bought/service and then they say "Im sorry there is nothing we can do for you"...? Would you have liked it if at that moment that happened to you I said to you, " Sounds like you have a bad attitude right now"... ???

SDS

@the_qBan_1 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@smalltownkid1990 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

Did you ask to speak to their manager?

I have asked for them to forward my email to their manager, yes. They havent replied. I even sent a second email to the same person who sent that original email to me and havent heard back. Then I sent another email hoping someone new will read it and havent gotten a reply.

Oh no, I was just making a Karen joke. I don’t actually care. My bad.

Dude is so pissed off the joke completely went over his head. Imagine being this angry for not getting a video game card.

No, I just dont care about stupid "Karen" jokes. Some of us are more mature. Yeah I am angry and so would you be. Dont you have anything better to do than to comment on my posts and try to be rude? lol I knew I would get a couple responses from people like you.

SDS

What’s male version of Karen ? This guy sure acting like it. Wait, never mind he is a Karen . My daughter throws tantrums the exact same way....... she 4 though

SDS

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@jz2016cubs said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

@COOP_STOMP416 said in EVERYONE READ THIS! I CANT BELIEVE SDS DOESNT CARE ABOUT US!:

u could with that attitude.

I mean, it sounds like you have a worse attitude right now...

Have you ever been frustrated at a company when you bought something and then you noticed they did something wrong with your order/item you bought/service and then they say "Im sorry there is nothing we can do for you"...? Would you have liked it if at that moment that happened to you I said to you, " Sounds like you have a bad attitude right now"... ???

I mean, I would be a little mad if someone said that to me, but then would realize: "Hey, he has a point. Maybe I should calm down." 🤷

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